Cartoon drawing of my face

Jake Mitchell

@jakemitchellxyz

Overview

Throughout my 11-year career I have managed and mentored teams, including onboarding and training 15+ developers , interfacing directly with executive stakeholders to align engineering execution with business priorities, and navigating conflict resolution and expectation management across cross-functional teams to deliver on tight deadlines without sacrificing quality.

My customer-service experience spans both finance and technology : as a bank teller I directly handled over $50,000 in cash daily , processed checks and loans under strict legal procedures, and resolved financial discrepancies for customers, while in a university digital media lab I served as a front-desk representative for a high-volume technical support environment.

I studied business at the University of Rochester and have spent my career building on that foundation: from processing transactions and managing customer accounts as a bank teller , to engineering financial data infrastructure at BNY Mellon , to independently building Money Studio , a personal finance platform, and QuantPy , a portfolio optimization library implementing Modern Portfolio Theory. I bring genuine financial literacy to every role, not just technical competence.

Certifications / Awards

University of Rochester Logo
Full-Ride Merit Scholarship

University of Rochester (2016)

View Scholarship →
AWS Solutions Architect Certification
AWS Solutions Architect

Associate-level Certification (2020)

View Certificate →
eMagine Media Festival
eMagine Media Festival

1st Place Website Design (2015)

View Festival →
ProMazo Fellow Program
ProMazo Fellow

Top 5% of University Talent (2018)

View Workforce →

Skills

Experience

Level

Customer Service

4 years

Expert

Technical Leadership

7 years

Advanced

Cash Handling

1 year

Expert

Attention to Detail

11 years

Expert

Problem Solving

11 years

Expert

Financial Literacy

11 years

Advanced

Conflict Resolution

11 years

Expert

Employment History

Senior Software Engineer

Bluebook (Digital SAT) Logo

Bluebook (Digital SAT) by The College Board

(4 yrs 7 mos) Aug. 2021March 2026

Maintained and added features to a cloud service providing a centralized blockchain ledger for each student to detect cheating

Implemented observability as code and monitored the health of cloud resources including Lambda Invocations , DynamoDB Throttles , and API Gateway Errors

Maintained three massive NoSQL databases of millions of student exam responses, each containing billions of records

Budgeted and administered Stress Tests on cloud infrastructure and resolved performance bottlenecks

Removed 31 critical vulnerabilities in client dependencies such as Prototype Pollution and Template Injection

Refactored the React PWA core lifecycle to optimize CPU usage on millions of devices

Benchmarked compression libraries like pako , uzip , and fflate to choose and implement compression for our API POST payloads

Rebuilt the client build pipeline from Webpack to Vite , reducing build time by over 80%

Implemented dozens of UI updates to the Bluebook client to deliver new features and improve UX

Implemented hundreds of Unit and Integration tests using Jest and Playwright to reach 100% test coverage on multiple subsystems

Implemented JScrambler to obfuscate the client Javascript bundle while also minimizing the cost of obfuscation and bundle size

Upgraded the client build pipeline to upload sourcemaps to JScrambler and Sentry in production, preserving obfuscation while allowing developers to debug production

Oversaw the migration of AWS serverless cloud infrastructure from one region to use cross-region redundancy to improve availability and reduce latency

Analyzed and optimized the client Javascript build process to remove duplicates and unecessary libraries to reduce client bundle size by over 40%

Implemented chunking and exponential backoff to client API calls to manage server load and avoid rate limiting

Contributed to the architectural patterns integrating the cross-platform PWA client with the native OS wrappers

Contributed in the architecture and development of productizing the source code by extracting content into a CMS

Senior Full-Stack Engineer

100k Mentor Challenge Logo

100k Mentor Challenge by ProMazo, Inc.

(1 yr 4 mos) May 2020Sept. 2021

Contributed over 220k additions and 140k deletions (lines of code) on a React Native codebase

Trained more than 15 developers on how to contribute to the codebase efficiently and problem-solve within the technology stack

Implemented more than 20 pages of a cross-platform app using React Native and Expo

Implemented an app-wide navigation system on the frontend using React Navigation & Redux

Managed the CI/CD Pipeline of the React Native app to the iOS / Android app stores

Managed the CI/CD Pipeline of all deployed environments of an AWS Cloud Infrastructure using AWS Amplify

Implemented quality-assurance and living-documentation tools including Jest, Storybook, Prettier, and Docsify

Solutions Architect & Senior Full-Stack Engineer

Mimino Logo

Mimino by ProMazo, Inc.

(2 yrs 2 mos) July 2019Sept. 2021

Contributed over 270k additions and 243k deletions (lines of code) on a React PWA codebase

Modeled a GraphQL schema that has grown to 60+ models and 150+ connections and is still scaling

Implemented the mentioned GraphQL schema as an API in AWS using AppSync, CloudFormation, Amplify, and DynamoDB

Built an internal CLI tool to automate boilerplate code generation and improve developer efficiency by ~30%

Designed and implemented a scalable Aspect-Oriented frontend architecture to support complex data manipulations with React, Redux, Redux-Thunk, and the Amplify SDK

Software Architect Intern

Developer Tools Logo

Developer Tools by Looker Data Sciences, Inc.

(2 mos) June 2019Aug. 2019

Used Node.js with TypeScript to build a developer CLI tool that shows the differences in Webpack bundles to track frontend payload size changes due to the code changes in a given PR

Integrated developer CLI tool into the existing CI/CD stack by working with GitHub, Jenkins, and AWS S3

Developed dozens of integration tests using Puppeteer and an in-house tool built on top of Cucumber

Cloud Backend Engineer

Viking Logo

Viking by The Bank of New York Mellon Corp.

(1 yr 3 mos) Sept. 2018Dec. 2019

Designed a SQL database with 8 tables and implemented via AWS RDS with encryption and disaster-recovery backups

Created a REST API using API Gateway and connected to the RDS databases via AWS Lambda serverless functions

Used AWS Cognito to implement a federated authentication system that conforms to the bank's strict security standards

Built a big-data processing system using AWS Lambda, Kinesis, CloudWatch, S3, and Step Functions to ingest financial data

Software Engineer Intern

Admin Tools Logo

Admin Tools by Looker Data Sciences, Inc.

(2 mos) June 2018Aug. 2018

Used Javascript and Node.js to build a Chrome Extension for internal developers

Configured and deployed Node.js REST API to handle requests on Heroku

Integrated a developer CLI tool into the existing CI/CD stack by working with GitHub, Jenkins, and AWS S3

Developed dozens of integration tests using Puppeteer and an in-house tool built on top of Cucumber

Full Stack Engineer

LASSO Logo

LASSO by University of Rochester IT Department

(2 yrs 3 mos) Feb. 2017May 2019

Maintained and extended the legacy Django server-side-rendered MVC codebase in Python , resolving bugs and shipping new features on LASSO , the in-house employment and inventory management system

Joined a team of 5 engineers to rewrite LASSO from scratch in a separate repository , replacing a codebase tangled with cross-cutting concerns

Delivered a full platform rewrite in 4 months

Built a REST API on the backend with Express.js and Node.js

Implemented frontend logic with Vue.js for the new LASSO platform

Digital Media Specialist

Rettner Hall Digital Media Lab at University of Rochester Logo

Rettner Hall Digital Media Lab at University of Rochester

(2 yrs 7 mos) Oct. 2016May 2019

Served as the primary customer-facing representative of the lab, greeting and assisting a high volume of students daily with a focus on hospitality and satisfaction

Provided technical support to college students using digital media software including Photoshop , Illustrator , Blender , Unreal Engine , Unity , and more

Resolved student concerns and equipment issues on the spot, maintaining a calm, professional demeanor under a busy, fast-paced environment

Managed and maintained the lab's virtual reality equipment, 3D printers , and A/V equipment

Bank Teller

First National Bank of Louisburg

(1 yr 1 mo) June 2015July 2016

Followed legal procedures for the proper processing of checks , cash , and loans , and assisted in the management of customer accounts

Helped customers troubleshoot and resolve financial discrepancies such as searching for missing funds and settling balances

Accurately handled over $50,000 in cash each day